Do you want to take a step into professional management, and be able to effectively lead, motivate and inspire others?
This apprenticeship is suitable for managers from all sectors, private, public or third sector, and all sizes of organisation. An operations or departmental manager is generally someone who is able to manage teams and/or projects and has responsibility for planning, delivering and achieving departmental goals and objectives.
Your responsibility as an Operations or Departmental Manager may include creating and delivering operational plans, managing projects, leading and managing teams, managing change, financial and resource management, talent management, coaching and mentoring. This apprenticeship standard covers the core skills, knowledge and behaviours to demonstrate competency of an Operations or Departmental Manager and covers key requirements to include:
You will develop your skills, knowledge and behaviours through on and off-the-job training and are expected to attend College for pre-arranged masterclasses.
You will need to have relevant employment, and entry is subject to interview and assessment.
GCSE English and maths grade 4/C or above (or Level 2 functional skills) are preferred.
After successful completion of this Level 5 apprenticeship, you may consider progression to a Level 6 or Level 7 Degree Apprenticeship in Management or to a relevant post-graduate degree programme.
Your progress will be continuously monitored and supported by a Professional Trainer.
Depending on the standard, we assess your competence through various methods, such as practical exams, assignments, interviews, project work, presentations or observations and we will also evaluate your portfolio of evidence, which documents your learning and progress throughout your apprenticeship with us.
The apprenticeship end-point assessment is the final evaluation stage of your apprenticeship programme. It's designed to determine whether you have achieved the knowledge, skills, and behaviours required to meet the apprenticeship standard and perform the job role independently.
Successful completion of the end-point assessment is required to receive certification.
College is not just about your course – it’s an opportunity to have fun, meet new people and explore your interests! You can socialise with friends in the café and comfy seating areas, join a club or sports team or attend exciting events around the college. Many of our enrichment opportunities are also great on your CV or UCAS application to demonstrate your commitment and enthusiasm outside of your studies.
Your time at college can also be affected by life or health difficulties, and it’s okay to need support. Our specialist teams are here every day to listen and give advice, whether it’s about career planning, financial support, mental health, or something else. And if you have a long-term support need or medical condition, we’ll work with you on personalised learning support to help you achieve your full potential.