Fareham
SouthamptonFarehamSouthampton
Organisations increasingly rely on computer and communications systems in all areas of their operations and decision-making processes. It is therefore crucial to ensure the optimal performance and maintenance of systems. An Information Communications Technician (ICT) is critical to achieving this.
This Level 3 apprenticeship builds knowledge and understanding across key technical themes including data quality and types, modelling, and regulatory knowledge, as well as developing communication and presentation skills.
You will be responsible for prioritising systems support tasks as they arise and for monitoring and maintaining system performance. You may work alone or as part of a team but will escalate problems in line with your organisation’s policies and Service Level Agreements (SLAs).
This apprenticeship standard covers the core skills, knowledge and behaviours to demonstrate competency of an Information Communications Technician and covers key requirements to include:
You will develop your skills, knowledge and behaviours through on and off-the-job training and are expected to attend College for pre-arranged masterclasses.
You will need to have relevant employment, and entry is subject to interview and assessment.
GCSE English and maths grade 4/C or above (or Level 2 functional skills) are preferred.
On successful completion of this apprenticeship, you will have the skills to work as an Information Commnucations Technician and progress to further career opportunities in the sector. This could include higher education such as a HNC or degree apprenticeship, for example in Network Engineering or IT Systems Design.
Your progress will be continuously monitored and supported by a Professional Trainer.
Depending on the standard, we assess your competence through various methods, such as practical exams, assignments, interviews, project work, presentations or observations and we will also evaluate your portfolio of evidence, which documents your learning and progress throughout your apprenticeship with us.
The apprenticeship end-point assessment is the final evaluation stage of your apprenticeship programme. It's designed to determine whether you have achieved the knowledge, skills, and behaviours required to meet the apprenticeship standard and perform the job role independently.
Successful completion of the end-point assessment is required to receive certification.
College is not just about your course – it’s an opportunity to have fun, meet new people and explore your interests! You can socialise with friends in the café and comfy seating areas, join a club or sports team or attend exciting events around the college. Many of our enrichment opportunities are also great on your CV or UCAS application to demonstrate your commitment and enthusiasm outside of your studies.
Your time at college can also be affected by life or health difficulties, and it’s okay to need support. Our specialist teams are here every day to listen and give advice, whether it’s about career planning, financial support, mental health, or something else. And if you have a long-term support need or medical condition, we’ll work with you on personalised learning support to help you achieve your full potential.
