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Level 3 Hospitality Supervisor Apprenticeship

Course Overview

Course Type:

Apprenticeship

Available at:

Available at Fareham tagFareham
Available at Southampton tagSouthampton
Available at Eastleigh tagEastleigh

Course Area:

Hospitality & Catering

Course Duration:

12-15 Months

Available at:

Available at Fareham tagFareham
Available at Southampton tagSouthampton
Available at Eastleigh tagEastleigh

The Course in Detail

Ready to take the next step in your career? Develop into a skilled, confident, and trusted Hospitality Supervisor through our Level 3 Apprenticeship.

Whether you work in a bar, restaurant, pub, hotel or events venue, supervisors provide vital support to management teams by independently overseeing hospitality services and running shifts.

You will build advanced leadership skills including working under pressure, complex problem solving and motivating your team, with support from your employer and college masterclasses. You also will gain an understanding of current challenges the hospitality sector and how to adapt to changes in the landscape.

This apprenticeship standard covers the core skills, knowledge and behaviours to demonstrate competency of a Hospitality Team Member and covers key requirements to include:

  • Implement required operational processes and procedures in line with business standards
  • Monitor peaks and troughs in business levels to ensure operational plans allow service standards and resources to be maintained
  • Support team members to carry out work activities that respond to a diverse range of needs
  • Use a wide range of management and leadership skills appropriate to the business to motivate and inspire others
  • Analyse, interpret and evaluate product / service sales and / or productivity data and information and use it to make recommendations for future planning e.g. of staff and resources, ideas for new initiatives, and drive business change
  • Monitor and manage income and costs, use forecasting to set realistic targets, evaluate the control of resource allocation, and prepare financial cases for improvement projects

You will develop your skills, knowledge and behaviours through on and off-the-job training and are expected to attend College for pre-arranged masterclasses.

Entry Requirements & Progression

What You'll Need

You will need to have relevant employment, and entry is subject to interview and assessment.

GCSE English and maths grade 4/C or above (or Level 2 functional skills) are preferred AND you will need a Level 2 Hospitality qualification.

This Could Lead to

On successful completion of this apprenticeship, you may have the opportunity to progress to the Level 4 Hospitality Manager Apprenticeship.

 

Assessment

Your progress will be continuously monitored and supported by a Professional Trainer.

Depending on the standard, we assess your competence through various methods, such as practical exams, assignments, interviews, project work, presentations or observations and we will also evaluate your portfolio of evidence, which documents your learning and progress throughout your apprenticeship with us.

The apprenticeship end-point assessment is the final evaluation stage of your apprenticeship programme. It's designed to determine whether you have achieved the knowledge, skills, and behaviours required to meet the apprenticeship standard and perform the job role independently.

Successful completion of the end-point assessment is required to receive certification.

Availability & Enrolment

College Life & Student Support Services

College is not just about your course – it’s an opportunity to have fun, meet new people and explore your interests! You can socialise with friends in the café and comfy seating areas, join a club or sports team or attend exciting events around the college. Many of our enrichment opportunities are also great on your CV or UCAS application to demonstrate your commitment and enthusiasm outside of your studies.

Your time at college can also be affected by life or health difficulties, and it’s okay to need support. Our specialist teams are here every day to listen and give advice, whether it’s about career planning, financial support, mental health, or something else. And if you have a long-term support need or medical condition, we’ll work with you on personalised learning support to help you achieve your full potential.

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