Level 2 Information, Advice or Guidance (online)
Course Overview
Course Type:
Available at:
OnlineCourse Area:
Course Duration:
Available at:
Online
The Course in Detail
Develop your information, advice and guidance skills with this nationally recognised Level 2 Certificate, delivered through flexible online learning. This course is ideal for anyone looking to develop their communication skills, support others effectively and understand the principles of providing appropriate information, advice and guidance.
Effective information, advice and guidance can help individuals make informed decisions, access support and achieve their goals. This course will help you explore the skills and knowledge needed to provide professional, supportive and appropriate guidance in a range of settings.
Throughout the course, you’ll develop an understanding of the importance of communication, confidentiality, impartiality and professional boundaries. You’ll also explore how to identify individual needs, provide appropriate support and use signposting and referral processes effectively.
On this course, you’ll explore:
- The differences between information, advice and guidance and how each can support individuals
- The responsibilities, boundaries and professional standards involved in providing information, advice and guidance
- Effective communication skills, including listening, questioning techniques and non-verbal communication
- The importance of confidentiality, impartiality and respecting individual values, beliefs and attitudes
- How to identify when signposting or referral is appropriate and the processes involved
- Good practice when recording, monitoring and evaluating support provided
- How information, advice and guidance can be adapted to meet the needs of different individuals and groups
- Barriers that can affect access to support and ways to promote inclusive practice
- The purpose and structure of advice interviews and effective support planning
- How to support individuals to explore options, make informed choices and access appropriate services
Please note – This online learning course is only available to learners living within Hampshire and close surrounding areas. Applications from outside these areas will be returned.
Entry Requirements & Progression
What You'll Need
You’ll need English skills at Level 1 standard. This will be assessed as part of the application process.
You’ll also need access to a computer, laptop or tablet with a reliable internet connection to complete your online learning.
This Could Lead to
This qualification is a great way to develop your knowledge and skills while demonstrating your commitment to continuous professional development.
Whether you’re looking to progress in your current role, prepare for further study or explore new career opportunities, this course can help you take the next step towards achieving your goals.
Availability & Enrolment
Availability
Unfortunately this course is not currently open for applications. If you would like to be notified when it becomes available again then please register your interest using the button below
College Life & Student Support Services
College is not just about your course – it’s an opportunity to have fun, meet new people and explore your interests! You can socialise with friends in the café and comfy seating areas, join a club or sports team or attend exciting events around the college. Many of our enrichment opportunities are also great on your CV or UCAS application to demonstrate your commitment and enthusiasm outside of your studies.
Your time at college can also be affected by life or health difficulties, and it’s okay to need support. Our specialist teams are here every day to listen and give advice, whether it’s about career planning, financial support, mental health, or something else. And if you have a long-term support need or medical condition, we’ll work with you on personalised learning support to help you achieve your full potential.