Level 2 Food and Beverage Team Member

Course Overview

Course Type:

Apprenticeship

Available at:

Southampton

Course Area:

Hospitality & Catering

Course Duration:

12-15 Months

Available at:

Southampton

The Course in Detail

Looking to get qualified while working in a fast-paced, customer-facing role? This Level 2 apprenticeship is a great first step into the world of hospitality, with hands-on experience in a wide range of settings—from cafés and restaurants to hotels, bars and pubs.

As a Food and Beverage Team Member, you’ll play a key role in making sure guests have a great experience. From preparing and serving food and drink, to handling transactions and promoting specials, you’ll learn how to deliver excellent customer service in every interaction.

Whether you’re just starting out or already working in the industry, this nationally recognised qualification is a great way to gain valuable skills and progress in your career.

Why choose this apprenticeship?

Earn a Level 2 qualification while gaining real industry experience
Build essential customer service skills that apply to any hospitality setting
Learn about health, safety and food hygiene standards
Prepare for future career progression into supervisory roles

During the apprenticeship, you’ll build a portfolio to show how you’re developing the knowledge, skills and behaviours needed for the role. Your learning will be assessed through a practical observation, a business project and a final interview with an independent assessor.

Key learning areas include:

Service of food and beverages
Maintaining brand and service standards
Effective communication with customers and colleagues
Food safety and hygiene
Understanding legislation and compliance
Using technology to support service
Working as part of a team
Handling transactions and taking payments
Stock control and sustainable practices

Entry Requirements & Progression

What You'll Need

You will need to have relevant employment, and entry is subject to interview and assessment.

GCSE English and maths grade 4/C or above (or Level 2 functional skills) are preferred.

This Could Lead to

On successful completion of this Apprenticeship, you’ll be in a strong position to take on more higher roles in the industry such as a supervisor or manager. Others continue into higher-level hospitality qualifications inlcuding level 3 and level 4 apprenticeships.

Availability & Enrolment

College Life & Student Support Services

College is not just about your course – it’s an opportunity to have fun, meet new people and explore your interests! You can socialise with friends in the café and comfy seating areas, join a club or sports team or attend exciting events around the college. Many of our enrichment opportunities are also great on your CV or UCAS application to demonstrate your commitment and enthusiasm outside of your studies.

Your time at college can also be affected by life or health difficulties, and it’s okay to need support. Our specialist teams are here every day to listen and give advice, whether it’s about career planning, financial support, mental health, or something else. And if you have a long-term support need or medical condition, we’ll work with you on personalised learning support to help you achieve your full potential.