
Level 1 Entry to Business and Retail
Course Overview
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The Course in Detail
This Level 1 programme provides an introduction to employment in business administration and retail. It is ideal for learners who are new to work or returning to employment and want to build confidence and workplace skills. The course covers key topics such as customer service, the selling process, health and safety, and basic administrative support, helping learners understand customer needs and handle queries effectively while preparing for entry-level roles in retail or office environments.
On completion of this programme, you will achieve the following qualifications:
- Level 1 Award in Introduction to Employment in Business Administration
- Level 1 Award in Principles of Customer Service
- Level 1 Award in Introduction to Employment in Retail
You don’t need any existing qualifications to complete the programme.
Great news… your course might be free!
If you’re aged 19 or over, you could be eligible for funding in many cases, that means you won’t have to pay the full cost of your course, or anything at all.
Depending on your personal circumstances, such as your income, employment status or previous qualifications, there are a range of options available.
To find out more information, please see our Course Fees page under the Student Support menu.
Important Notice
A place on your chosen course is not confirmed until enrolment is complete, and any relevant fees are paid. Adult course times, dates, durations and fees may be subject to change, and courses may be cancelled if minimum numbers are not met.
Entry Requirements & Progression
What You'll Need
There are no entry requirements, simply a desire to learn.
This Could Lead to
Completion of this course may lead to further training and employment opportunities.
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Availability & Enrolment
Availability
If the courses listed above are not run at a suitable date or location please register your interest for future availability
College Life & Student Support Services
College is not just about your course – it’s an opportunity to have fun, meet new people and explore your interests! You can socialise with friends in the café and comfy seating areas, join a club or sports team or attend exciting events around the college. Many of our enrichment opportunities are also great on your CV or UCAS application to demonstrate your commitment and enthusiasm outside of your studies.
Your time at college can also be affected by life or health difficulties, and it’s okay to need support. Our specialist teams are here every day to listen and give advice, whether it’s about career planning, financial support, mental health, or something else. And if you have a long-term support need or medical condition, we’ll work with you on personalised learning support to help you achieve your full potential.