Level 2 Understanding Behaviour that Challenges (online)

Develop your understanding of behaviour that challenges with this nationally recognised Level 2 Certificate, delivered through flexible online learning. This course is ideal for anyone looking to build their knowledge of why individuals may display behaviours that challenge and how to respond in a supportive and effective way.

Behaviour that challenges can occur for a variety of reasons and understanding the possible causes behind behaviour is key to providing appropriate support. This course will help you explore the factors that may influence behaviour, recognise potential triggers and develop strategies that encourage positive outcomes.

Throughout the course, you’ll explore how communication, reflection and person-centred approaches can support the management of behaviour that challenges. You’ll also learn about the importance of protecting individual rights, promoting wellbeing and using appropriate strategies to reduce and respond to challenging situations.

On this course, you’ll explore:

• What behaviour that challenges means and how it can be perceived in different situations
• The possible causes and underlying factors that may influence behaviour
• The impact behaviour that challenges can have on individuals and those around them
• How to identify triggers and recognise changes in behaviour
• Strategies and support plans that can encourage positive behaviour
• The importance of legislation in protecting the rights of individuals
• How effective communication can support the management and de-escalation of challenging behaviour
• The role of positive reinforcement and other techniques in promoting positive outcomes
• The importance of reflection following incidents and supporting the wellbeing of everyone involved

Please note – This online learning course is only available to learners living within Hampshire and close surrounding areas. Applications from outside these areas will be returned.