This advanced training programme provides a high level of expertise and enhanced career opportunities within your chosen profession.
A portfolio of assessments is mandatory and theory exams are essential for completion of the qualification, as well as assignments to complete underpinning knowledge.
You must also secure work experience alongside your qualification to further enhance your customer service skills.
Your study programme will consist of a combination of the following units:
This is a demanding course and home study will be essential.
Course ID
S3056-2425-F-WR
Start Date
02/09/2024
End Date
04/07/2025
Day of Week
Monday - Friday
Location
Fareham College
College is not just about your course – it’s an opportunity to have fun, meet new people and explore your interests! You can socialise with friends in the café and comfy seating areas, join a club or sports team or attend exciting events around the college. Many of our enrichment opportunities are also great on your CV or UCAS application to demonstrate your commitment and enthusiasm outside of your studies.
Your time at college can also be affected by life or health difficulties, and it’s okay to need support. Our specialist teams are here every day to listen and give advice, whether it’s about career planning, financial support, mental health, or something else. And if you have a long-term support need or medical condition, we’ll work with you on personalised learning support to help you achieve your full potential.