Fareham
Southampton
EastleighFarehamSouthamptonEastleigh
Do you want to jump into the hospitality industry or build skills for your existing role?
With a Hospitality Team Member apprenticeship, you could work in one of many exciting establishments, including bars, restaurants, cafes, conference centres, banqueting venues, hotels, or contract caterers. Although you may specialise in one area, you will be reliable and flexible in supporting other areas where required.
Your on-the-job training will help you develop fantastic hospitality skills, including learning to communicate with a range of people, use initiative, and handle challenges. You will also develop your understanding of excellent customer experience and its importance in hospitality, ensuring all customers in your establishment feel welcomed and looked after.
This apprenticeship standard covers the core skills, knowledge and behaviours to demonstrate competency of a Hospitality Team Member and covers key requirements to include:
You will develop your skills, knowledge and behaviours through on and off-the-job training and are expected to attend College for pre-arranged masterclasses.
You will need to have relevant employment, and entry is subject to interview and assessment.
GCSE English and maths grade 4/C or above (or Level 2 functional skills) are preferred.
On successful completion of this apprenticeship, you may have the opportunity to progress to the Level 3 Hospitality Supervisor Apprenticeship.
Your progress will be continuously monitored and supported by a Professional Trainer.
Depending on the standard, we assess your competence through various methods, such as practical exams, assignments, interviews, project work, presentations or observations and we will also evaluate your portfolio of evidence, which documents your learning and progress throughout your apprenticeship with us.
The apprenticeship end-point assessment is the final evaluation stage of your apprenticeship programme. It's designed to determine whether you have achieved the knowledge, skills, and behaviours required to meet the apprenticeship standard and perform the job role independently.
Successful completion of the end-point assessment is required to receive certification.
College is not just about your course – it’s an opportunity to have fun, meet new people and explore your interests! You can socialise with friends in the café and comfy seating areas, join a club or sports team or attend exciting events around the college. Many of our enrichment opportunities are also great on your CV or UCAS application to demonstrate your commitment and enthusiasm outside of your studies.
Your time at college can also be affected by life or health difficulties, and it’s okay to need support. Our specialist teams are here every day to listen and give advice, whether it’s about career planning, financial support, mental health, or something else. And if you have a long-term support need or medical condition, we’ll work with you on personalised learning support to help you achieve your full potential.
