Level 1 Introduction to Employment in Retail

Course Overview

Course Type:

Part Time

Available at:

Available at Eastleigh tagEastleigh

Course Area:

Business Finance & Travel

Course Duration:

3 Days

Available at:

Available at Eastleigh tagEastleigh

The Course in Detail

The Level 1 Award in Introduction to Employment in Retail (RQF) qualification will provide you with the basic knowledge and understanding to work in Retail. This qualification will help those who are new to the workplace or returners to work who wish to build their confidence and gain an understanding of the Retail environment. You will learn different areas of retail including:

• customer service
• the selling process
• health & safety

On completion of this qualification you could progress onto the following:

• Level 1 Certificate in principles of Customer Service (RQF)
• Level 2 Diploma in Customer Service (RQF)

This qualification does not require you to have any prior qualifications or levels of previous learning. There will be no internal or external exams to sit, this qualification is purely graded on workbook material created by the student and marked by a college member of staff.

 

Great news — your course might be free!

 

If you’re aged 19 or over, you could be eligible for funding in many cases, that means you won’t have to pay the full cost of your course, or anything at all.

Depending on your personal circumstances, such as your income, employment status or previous qualifications, there are a range of options available.

To find out more information please see our Course Fees page under the Student Support menu on the SHCG website.

Entry Requirements & Progression

What You'll Need

 

This Could Lead to

 

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Availability & Enrolment

Course ID

P1233-2526-E-P1

Start Date

03/11/2025

Start Time

09:00

End Time

14:30

Day of Week

Monday and Friday

Location

Eastleigh College

Total Fees

£0

Course ID

P1233-2526-E-P2

Start Date

27/01/2026

Start Time

09:00

End Time

14:30

Location

Eastleigh College

Total Fees

£0

College Life & Student Support Services

College is not just about your course – it’s an opportunity to have fun, meet new people and explore your interests! You can socialise with friends in the café and comfy seating areas, join a club or sports team or attend exciting events around the college. Many of our enrichment opportunities are also great on your CV or UCAS application to demonstrate your commitment and enthusiasm outside of your studies.

Your time at college can also be affected by life or health difficulties, and it’s okay to need support. Our specialist teams are here every day to listen and give advice, whether it’s about career planning, financial support, mental health, or something else. And if you have a long-term support need or medical condition, we’ll work with you on personalised learning support to help you achieve your full potential.

Please enter your details below and we will contact you when this course becomes available 

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